OMS' team of process improvement professionals is intimately familiar with gas and electric system operations and maintenance and construction means-and-methods. Our ability to understand your system and bring owner’s perspective and institutional knowledge gives us the ability to work constructively and collaboratively with your team of subject matter experts to identify and implement efficiency improvements and to eliminate wasteful rework that may result from incomplete or inefficient processes.
Assess process requirements and performance
Complete root cause analysis and design thinking workshop to propose improvements
Assess technology and data “as is” state vs. a desired “to be” state
Leverage effective change management techniques to deliver solutions that work for the process and are adopted by the employees